Retail & e-commerce
WhatsApp for retail and online stores.
Retail and e-commerce teams use Ten Digit to show products in WhatsApp, record orders from chats and catalogue carts, send offers to segmented audiences with approved templates, and turn Click-to-WhatsApp ad clicks into tagged leads.
The problem
Where retail & e-commerce teams get stuck.
- Shoppers ask for photos and prices over chat, then drop off
- Offers go to everyone instead of the right segment
- Orders taken in chat are scattered across notes and sheets
- Ad clicks arrive with no record of which ad they came from
How Ten Digit helps
A workflow that fits.
Show the catalogue
Sync products to your WhatsApp catalogue with per-product status, then send a product or a product list in the conversation.
Catalogue managementRecord orders
Create an order from a chat, or receive one when a customer sends a cart, and move it through your own stages.
Commerce & catalogueSend offers
Broadcast approved templates with images and buttons to a saved segment.
Broadcasts & templatesCapture ad leads
Leads from Facebook and Instagram ads arrive tagged by platform.
Lead capture from ads & linksPlan fit
Which plan? Essentials or Enterprise (commerce and chatbots).
Plan limits cover users, contacts, bots and automations. WhatsApp messages are charged from your prepaid wallet.
FAQ
Common questions.
Can customers pay on WhatsApp?
Ten Digit records and tracks orders. It does not currently collect payments inside the chat.
Do I need a Meta catalogue?
Yes, to show products inside WhatsApp. You pick it when you connect your number and Ten Digit syncs your products to it.
Start your WhatsApp workspace today
Connect your number, invite your team and send your first message. The Free Forever plan needs no card.
Free Forever plan · no credit card