Commerce & catalogue
Make your catalogue part of the conversation.
Show the right product at the right moment, then record the order without switching tools.
In short
WhatsApp commerce lets customers browse products and place orders inside the chat. Ten Digit keeps your products, categories, brands, coupons and orders in one place, syncs products to your Meta WhatsApp catalogue, lets agents send products and product lists, and turns chats and catalogue carts into orders.
Available on: Essentials and Enterprise
What you get
Commerce & catalogue, in detail.
Products, categories and brands
Maintain your catalogue with images, prices, SKUs and availability.
Sync to your WhatsApp catalogue
Push products to the Meta catalogue connected to your number so customers can browse them in WhatsApp.
Send products in chat
Send a single product or a product list from the composer, or from a bot.
Orders with your own stages
Track orders through stages you define, with delivery charges, free-shipping limits and tax settings.
Orders from WhatsApp
Create an order from a conversation, or receive one when a customer sends a cart from your catalogue.
Coupons
Create coupon codes for products or whole orders.
How it works
Up and running in 3 steps.
- 1
Add your products
Create them by hand and group them into product lists.
- 2
Connect your catalogue
Choose the Meta catalogue during number setup and sync.
- 3
Sell in chat
Send products, take the order and move it through your stages.
Common uses
Where teams use it.
- Retail and fashion
- Food and restaurants
- Home services
- Catalogue-led B2B sales
FAQ
Commerce & catalogue: common questions.
Which plans include commerce?
Commerce is available on Essentials and Enterprise.
Can customers pay inside WhatsApp?
Ten Digit records and tracks orders. It does not currently collect customer payments inside the chat.
Do I need a Meta catalogue?
To show products inside WhatsApp, yes. You select it when you connect your number, and Ten Digit then syncs your products to it. See Catalogue management for details.
Start your WhatsApp workspace today
Connect your number, invite your team and send your first message. The Free Forever plan needs no card.
Free Forever plan · no credit card