Team & access control
The right access for every teammate.
Give agents the chat, give marketing the broadcasts, and keep billing and settings with the people who run the account.
In short
Team access control decides who can see and do what in your WhatsApp workspace. Ten Digit provides roles such as agent, marketing, CRM, bot manager and support agent, lets an admin grant individual menus within the limits of the plan, and sets each user to see all data or only their own.
Available on: All plans (seats differ)
What you get
Team & access control, in detail.
Ready-made roles
Agent, marketing, CRM, bot manager and support agent presets to start from.
Menu permissions per user
Switch individual modules on or off for each teammate. Options your plan does not include are shown as unavailable.
Own or all data
Let agents see only their own chats and leads, or the whole workspace.
Seats by plan
Each plan includes a number of users, and the Users page shows how many seats are used.
Deactivate and reactivate
Switch a user off without deleting their history.
Admins keep full control
Admin roles always have access to every module the plan includes.
How it works
Up and running in 3 steps.
- 1
Add a user
Enter their details and choose a role.
- 2
Adjust menus
Tick the modules they need.
- 3
Set data scope
Choose own data or all data.
Common uses
Where teams use it.
- Support teams with agents
- Sales teams with owned leads
- Agencies managing client workspaces
- Separating marketing from support
FAQ
Team & access control: common questions.
How many users can I add?
1 on Free Forever, 3 on Start Up, 5 on Essentials and 10 on Enterprise.
Can I restrict a user to specific modules?
Yes. Menus can be granted per user, within what your plan includes.
Start your WhatsApp workspace today
Connect your number, invite your team and send your first message. The Free Forever plan needs no card.
Free Forever plan · no credit card