Pricing
Simple plans. Pay for messages from your wallet.
Pick the plan that matches your team and the features you need. Message charges come from a prepaid wallet, so you only pay for what you send.
Free Forever
Try the platform with one user.
₹0
Free for life
Start free- 1 user
- 1,000 contacts
- Shared inbox and contacts
- Broadcasts with templates
- WhatsApp API access
Start Up
A small team with a CRM.
₹6,000
per year + GST
Choose Start Up- 3 users
- 25,000 contacts
- Everything in Free
- CRM and lead pipeline
- Lead capture rules and ad leads
Essentials
Automation and commerce for growing teams.
₹8,000
per year + GST
Choose Essentials- 5 users
- 50,000 contacts
- 15 chatbots and flows
- 25 events and triggers
- Commerce, catalogue and orders
Enterprise
Higher limits and webhooks.
₹14,000
per year + GST
Choose Enterprise- 10 users
- 1,00,000 contacts
- 25 chatbots and flows
- 50 events and triggers
- API webhooks
Compare
Every feature, side by side.
| Feature | Free Forever | Start Up | Essentials | Enterprise |
|---|---|---|---|---|
| Workspace | ||||
| Users (seats) | 1 | 3 | 5 | 10 |
| Contacts | 1,000 | 25,000 | 50,000 | 1,00,000 |
| Shared team inbox | ||||
| Roles, menu permissions, own-data scope | ||||
| Reports and analytics | ||||
| Messaging | ||||
| Templates and broadcasts | ||||
| QR codes and website chat button | ||||
| WhatsApp API (send endpoints) | ||||
| API webhooks | ||||
| Growth | ||||
| CRM and lead pipeline | ||||
| Click-to-WhatsApp ad leads and lead source rules | ||||
| Chatbots and WhatsApp Flows | 15 | 25 | ||
| Triggers, events and re-engagement | 25 | 50 | ||
| Commerce, catalogue and orders | ||||
| Support | ||||
| Email support | ||||
| Technical support | Dedicated | Dedicated | Dedicated | |
| Key account manager and phone support | ||||
| Custom third-party integrations | Add-on | Add-on | Custom | |
Message charges
How the wallet works.
WhatsApp charges per message depending on its category. Ten Digit deducts it from your prepaid wallet when you send, so there are no surprise invoices.
Top up when you like
Add credit to the wallet whenever you need it. Every top-up and charge is listed in your transactions.
Rates by category
Marketing, utility, authentication and service messages each have their own rate, shown in your account.
Failed messages are refunded
If WhatsApp accepts a message and then fails to deliver it, the charge is returned to your wallet.
Invoices with GST
Plan purchases and wallet top-ups come with GST invoices.
FAQ
Pricing questions.
What does the plan price cover?
The plan covers the software: your users, contacts, chatbots, automations and features. WhatsApp message charges are separate and come from your prepaid wallet.
How are WhatsApp messages charged?
Each message is charged at the rate for its category: marketing, utility, authentication or service. The charge is deducted from your wallet, which shows every transaction.
Can I start free and upgrade later?
Yes. Free Forever has no card requirement. You can upgrade to Start Up, Essentials or Enterprise at any time.
What does the billing period mean?
Paid plans are licensed for the period you choose: 3 months, 6 months or a year. Yearly is the best value.
Are prices inclusive of GST?
No. Listed prices are base prices. GST, and payment gateway fees where they apply, are added at checkout, and GST invoices are available.
Do I need a Meta business account?
Yes. WhatsApp requires one. Embedded Signup guides you through connecting your number.
Which plan has chatbots and the CRM?
The CRM starts on Start Up. Chatbots, WhatsApp Flows, triggers, events and commerce start on Essentials.
When do I get webhooks?
API webhooks are on the Enterprise plan. The send API is available on every plan.
Start free, upgrade when you grow
Connect your number, invite your team and send your first message. The Free Forever plan needs no card.
Free Forever plan · no credit card