Analytics & reports
Know what is working, with numbers you can export.
Spot the hours customers write, see which campaigns deliver and keep an eye on spend.
In short
WhatsApp analytics shows how your team and campaigns are performing. Ten Digit has a dashboard with busiest hours, conversation status and your lead pipeline, and a reports centre covering chats, contacts, broadcasts, templates, bots, triggers, events, flows, CRM, API usage, webhook deliveries and wallet usage, each exportable as CSV or PDF.
Available on: All plans (sections follow the features on your plan)
What you get
Analytics & reports, in detail.
Dashboard
Busiest hours heat map, conversation status split, and lead pipeline at a glance.
Chat and contact reports
Conversation summary, messages with delivery status, assignments, follow-ups and imports.
Campaign reports
Per-campaign and per-recipient results, including failure reasons.
Automation reports
Bot sessions, trigger, event and re-engagement runs and flow replies.
CRM reports
Leads and lead activity.
Wallet and API usage
Wallet transactions, message usage, API requests and webhook deliveries.
How it works
Up and running in 3 steps.
- 1
Open Analytics
Choose a section and view.
- 2
Filter
Narrow by date, status and more.
- 3
Export
Download as CSV or PDF.
Common uses
Where teams use it.
- Campaign review
- Team workload
- Lead conversion tracking
- Spend reconciliation
FAQ
Analytics & reports: common questions.
Can I export reports?
Yes. Reports can be exported as CSV or PDF.
What can I see about a failed campaign message?
The recipient report shows each failure and its reason.
Start your WhatsApp workspace today
Connect your number, invite your team and send your first message. The Free Forever plan needs no card.
Free Forever plan · no credit card