Catalogue management
Your catalogue, synced to WhatsApp.
Manage your products once in Ten Digit and let customers browse them inside WhatsApp, with no spreadsheets and no manual uploads to Commerce Manager.
In short
WhatsApp catalogue management keeps the products customers see in WhatsApp in step with the products you manage. Ten Digit connects to your Meta catalogue during number setup, pushes your products to it, shows a sync status and the error reason for every product, listens to catalogue notifications to keep statuses current, and lets you send single products, product lists or the whole catalogue in chat and in chatbots.
Available on: Essentials and Enterprise
What you get
Catalogue management, in detail.
Connect your catalogue
Pick your Meta catalogue during Embedded Signup, or enter the Catalogue ID in Account Setup at any time.
Sync products to Meta
Create and update products in your Meta catalogue from the Products page with one click. Changes to name, price, image and availability go out on the next sync.
Per-product sync status
Every product shows Local, Syncing, Synced or the exact reason Meta gave, such as a missing image, so you know what to fix.
Catalogue notifications
We subscribe to Meta’s catalogue notifications, so the result of a sync updates your product statuses automatically.
Show it on your business profile
Switch on one setting to show the catalogue in your WhatsApp Business profile so customers can open it from the chat.
Send products in chat and bots
Send one product, a product list or the full catalogue from the composer or a chatbot step, and receive the customer’s cart as an order.
How it works
Up and running in 3 steps.
- 1
Connect the catalogue
Choose it in Embedded Signup or paste the Catalogue ID in Account Setup.
- 2
Add products
Enter the name, price, SKU and a public image URL for each product.
- 3
Sync and sell
Click Sync to Meta, check the status of each product, then send products in chat.
Common uses
Where teams use it.
- Retail and fashion catalogues
- Restaurant menus
- Product launches
- B2B price lists
FAQ
Catalogue management: common questions.
What do I need to sync products?
A WhatsApp number connected through Embedded Signup with a Meta catalogue selected, and products that have a name, a price and a public image URL.
Why does a product show an error?
Meta returns the reason, for example a missing or unreachable image. The reason is shown on the product so you can fix it and sync again.
Can customers browse the catalogue inside WhatsApp?
Yes. Once products are synced and the catalogue is shown on your business profile, customers can open it from the chat and send you a cart.
Do I still need Meta Commerce Manager?
Your product list lives in Ten Digit and is pushed to your Meta catalogue. You can still view the catalogue in Commerce Manager.
Which plans include catalogue management?
Catalogue management is part of Commerce, on the Essentials and Enterprise plans.
Start your WhatsApp workspace today
Connect your number, invite your team and send your first message. The Free Forever plan needs no card.
Free Forever plan · no credit card